Orienthold is a professional coupling manufacturer. We do what you need. We provide our customers the most competitive price, quality assurance, on-time delivery with satisfied pre-sales, on-purchase, after-sales services for you. Aim to maintain a long-term relationship with domestic and foreign customers.
Pre-sale service:
We do most timely communication with customers; Do our best to understand customers’ requirements, to resolve your problems and to provide the best solutions to our customers.
We provide our customer the perfect pre-sale sales and technical services.
On-purchase service:
In processing of the order, we will report to you the order status and keep you informed of your production's progress schedule.
We will deal with the order changes as you proposed, including the changes of the drawings, technical questions and delivery time.
We can provide material report, heat treatment report and dimensional inspection report under your requirements. We can cooperate 100% with your inspection engineer to finish inspecting the products before they leave the factory.
We book the ship, finish the customs declarations etc according to your requirements. We can resolve all questions what you worried about in logistics.
After-sales service:
After you receive your products, we will pay close attention to the products behavior in service. About you proposed questions and improvement requirements, we will note them down and pass it to our teams.
When we receive the complaints about products or service or etc from you, we will organize our teams to analysis the reason seriously, and provide solutions. Meantime, we would make the corrective and preventive actions.
We will collect the product technical improvement suggestions and requirements. Our R&D team will continue to meet your requirements for the products.
